I'm the Chief Operating Officer at a subscription wine business, which means every part of it is my responsibility. Llama Studio is that discipline, pointed at every small business.
I'm Andy Stride, Chief Operating Officer at Good Pair Days, a direct-to-consumer wine subscription business. The title says operations. At this size it means the whole company: customer experience, logistics, retention, finance, strategy, growing the thing, and the numbers underneath all of it. If a part of the business isn't working, it becomes my job.
Llama Studio started with a pattern I kept noticing on my own high street. The businesses I admire most are run by people who are excellent at one thing and have no time for the web. They get quoted thousands, or they get sold a template they can't change. Either way the site ends up out of date and quietly costing them customers.
Most of what makes a subscription business work is exactly what makes a shop's website work: say the true thing clearly, make the next step obvious, remove the friction, then measure whether it moved. It doesn't take a rebrand. It takes attention.
So the deal is simple. I bring operating discipline and design taste, you bring the thing you're brilliant at, and we get your shopfront on the internet looking like the shop you actually run.